Legal & Privacy

Overview

Amendy is a workflow-capture product operated by Amendy AI LLC ("Amendy," "we," "us," or "our"). Amendy extracts structured action items, decisions, and follow-ups from your email threads and meetings. We are designed around a core principle: your raw data is processed, never stored.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have. It applies to all users of the Amendy platform, including workspace administrators, individual licensed users, and visitors to our website at amendy.ai (the "Site").

By using the Amendy service or visiting the Site, you acknowledge that you have read and understood this Privacy Policy. If you are using Amendy on behalf of an organization, you confirm that you have the authority to accept this policy on behalf of that organization.

Scope & applicability

This policy applies to:

• All data collected through the Amendy platform, including the web application, email intake system, and meeting attendance features.
• All data collected through our website at amendy.ai.
• All data collected through interactions with our support and sales channels.

This policy does not apply to third-party websites, services, or applications that may be linked from our Site or integrated with our service. We encourage you to review the privacy policies of any third-party services you use in connection with Amendy.

Amendy processes communications only when explicitly invoked by an authorized user. We do not have standing access to your email inbox, calendar, file storage, or any other system. Our access is limited to the specific email threads and meeting sessions where [email protected] has been included by an authorized user.

Legal bases for processing

We process personal data under one or more of the following legal bases, depending on the context:

• Contractual necessity — processing required to provide the Amendy service as described in our Terms of Service (e.g., extracting action items from email threads you submit to us).
• Legitimate interests — processing necessary for our legitimate business interests, such as improving the service, ensuring security, preventing fraud, and communicating with you about your account, provided these interests are not overridden by your rights.
• Consent — where you have given explicit consent to specific processing activities (e.g., opting in to marketing communications). You may withdraw consent at any time.
• Legal obligation — processing necessary to comply with applicable laws, regulations, or legal processes.

What we collect

When you use Amendy, we collect and retain the following categories of information:

• Account information — your name, email address, workspace name, role within the workspace (administrator or member), and authentication credentials necessary to operate your account.
• Structured outputs — the action items, decisions, and follow-ups that Amendy extracts from your communications. These are the outputs you see in your tracker. Structured outputs may include names and references to individuals mentioned in the source communications.
• Limited metadata — timestamps, email thread identifiers, meeting identifiers, sender/organizer identifiers, processing status records, and ingestion audit logs used for system reliability, debugging, and abuse prevention.
• Billing information — payment details are collected and processed through our payment provider, Stripe, Inc. We receive and store only a limited subset of billing information (such as the last four digits of your card, card brand, and billing address) needed for invoice display and support. We do not store full credit card numbers, CVVs, or complete payment credentials on our servers.
• Usage data — basic product usage metrics such as login timestamps, feature engagement events, pages visited, and session duration. This data is used to improve the service, identify bugs, and understand usage patterns.
• Device and access data — IP address, browser type, operating system, and device identifiers collected automatically when you access the Site or service. This data is used for security monitoring, abuse prevention, and service optimization.
• Communications with us — if you contact us via email, support channels, or our contact form, we retain the content of those communications along with your contact information for the purpose of responding to and resolving your inquiry.

What we don't store

Specifically, the following data is permanently deleted from all Amendy-controlled systems after extraction processing is complete:

• The full text content of email messages submitted for processing.
• Meeting audio recordings captured during meeting attendance.
• Meeting transcription text generated from audio capture.

Amendy does not access, read, scan, or process:

• Your email inbox, sent items, drafts, or any email content beyond threads where [email protected] has been explicitly included.
• Your calendar, except to the extent necessary to identify meetings where [email protected] has been added as an attendee.
• Your files, drives, cloud storage, or document management systems.
• Communications sent by or between individuals who are not authorized Amendy users.

How data is processed

Amendy only processes communications from authorized users. An "authorized user" is defined as either (a) a directly registered active Amendy user, or (b) an individual holding an active licensed seat under a company or workspace account.

Processing works as follows:

• Email intake — when [email protected] is included on an email thread by an authorized user, the email content is received by our intake system, passed through authorization and validation gates, processed through our AI-powered extraction pipeline, and the raw source content is permanently deleted. Only the structured outputs (action items, decisions, follow-ups) and limited metadata are retained.
• Meeting attendance — when [email protected] is added to a meeting invite by an authorized meeting organizer, Amendy joins the meeting as a clearly visible participant identified as "Amendy AI." Audio is captured during the meeting, transcribed using Azure Speech Services, processed through our extraction pipeline, and then both the audio recording and transcript text are permanently deleted. Only the structured outputs and limited metadata are retained.

Amendy uses Microsoft Azure OpenAI for AI-powered extraction. Your data is processed within Microsoft's Azure cloud infrastructure under Microsoft's data processing terms, which include enterprise-grade security controls, encryption in transit and at rest, and compliance with SOC 2 and ISO 27001 standards. Amendy uses Azure OpenAI Data Zone Standard deployment, which means AI processing is restricted to the United States data zone. Long-term data storage remains in the East US 2 region. Raw email bodies and meeting transcripts are never retained — only structured outputs and limited metadata are stored long-term.

We do not use your data to train, fine-tune, or improve any AI or machine learning models — whether our own or those of our third-party providers. Your data is used solely for the purpose of generating your structured outputs.

Cookies & tracking technologies

Our website and application use cookies and similar technologies for the following purposes:

• Essential cookies — required for the service to function, including session management, authentication state, and security tokens. These cannot be disabled without breaking core functionality.
• Analytics cookies — used to understand how visitors interact with our Site, including page views, traffic sources, and engagement patterns. These help us improve the service.

We do not use advertising cookies, retargeting pixels, or cross-site tracking technologies. We do not build behavioral profiles of our users for advertising purposes.

Most browsers allow you to control cookies through their settings. Disabling essential cookies may prevent you from using the Amendy service.

Third-party service providers

We work with the following categories of third-party service providers to operate Amendy. Each provider processes data only as necessary to perform its designated function and is contractually bound to appropriate data protection obligations:

• Microsoft Azure — cloud infrastructure, compute, database hosting, AI processing (Azure OpenAI), and speech-to-text transcription (Azure Speech Services). AI processing is restricted to the United States data zone (Data Zone Standard); long-term storage is in the East US 2 region. Raw email bodies and meeting transcripts are never retained.
• Auth0 (Okta, Inc.) — authentication, identity management, and session security.
• Stripe, Inc. — payment processing, subscription management, invoice generation, and fraud prevention.
• Zoom Video Communications, Inc. — meeting platform integration for audio capture via account-level application installation.
• Microsoft Corporation (Teams) — meeting platform integration for audio capture (planned).

We may engage additional service providers in the future (such as email delivery, analytics, or customer support tools). We will update this policy when new providers are added that process personal data.

We do not sell, rent, trade, or otherwise share your personal data with third parties for their own marketing, advertising, or commercial purposes. We do not participate in data brokers or data exchange networks.

We may disclose your information if required to do so by law, regulation, subpoena, court order, or other governmental or regulatory request. Where legally permitted, we will make reasonable efforts to notify you before such disclosure.

International data transfers

Amendy is operated from the United States, and our primary data processing infrastructure is hosted in the United States via Microsoft Azure. If you access the service from outside the United States, your data will be transferred to and processed in the United States.

For users in the European Economic Area (EEA), United Kingdom, or Switzerland, such transfers are conducted under appropriate safeguards, including Standard Contractual Clauses (SCCs) approved by the European Commission, or other lawful transfer mechanisms as applicable.

By using the service, you acknowledge and consent to the transfer and processing of your data in the United States, subject to the protections described in this policy.

Retention & deletion

We retain different categories of data for different periods:

• Raw communication content (email bodies, meeting audio, transcripts) — deleted immediately upon completion of extraction processing. Not retained.
• Structured outputs (action items, decisions, follow-ups) — retained for as long as your account or workspace is active.
• Account information — retained for as long as your account is active, plus up to 30 days after account closure to allow for reactivation requests and to complete any pending billing cycles.
• Billing records — retained for the period required by applicable tax and accounting laws (typically 7 years) even after account closure.
• Ingestion audit logs — retained for up to 90 days for debugging and abuse prevention, then automatically purged.
• Usage and analytics data — retained in aggregate (non-personally-identifiable) form indefinitely for service improvement. Personally-identifiable usage data is deleted within 90 days of account closure.

When you cancel your account or a workspace administrator requests data deletion, we will delete or anonymize all personally identifiable data within 30 days, except where retention is required by law (e.g., billing records). This includes all structured outputs, metadata, and account information associated with the account or workspace.

Workspace administrators can initiate a full data export (in machine-readable format) or a complete data purge through the workspace settings panel. Individual users who are not workspace administrators may request export or deletion by contacting [email protected].

Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit (TLS 1.2+) and at rest (AES-256).
• Authentication and session management via Auth0, including support for multi-factor authentication.
• Role-based access controls within workspace accounts.
• Authorization gating that rejects all processing for non-registered, non-licensed, or unauthorized users at the intake level.
• Regular security reviews of our intake pipeline, including validation that spoofed or unauthorized senders are silently dropped without processing.
• Infrastructure hosted on Microsoft Azure with SOC 2 Type II and ISO 27001 certified data centers.

No method of electronic transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. If you become aware of a security vulnerability or suspect unauthorized access to your account, please contact us immediately at [email protected].

Your rights

Depending on your jurisdiction, you may have some or all of the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you, including the categories of data, the purposes of processing, and any third parties with whom data has been shared.
• Right to rectification — request correction of inaccurate or incomplete personal data.
• Right to erasure — request deletion of your personal data, subject to applicable legal retention requirements.
• Right to data portability — request a machine-readable export of your personal data in a commonly used, structured format (e.g., JSON or CSV).
• Right to restrict processing — request that we limit how we process your data in certain circumstances (e.g., while a dispute about data accuracy is being resolved).
• Right to object — object to processing based on legitimate interests. We will cease processing unless we demonstrate compelling legitimate grounds.
• Right to withdraw consent — where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to lodge a complaint — file a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, contact us at [email protected]. We will respond to verifiable requests within 30 days (or within the timeframe required by applicable law). We may request additional information to verify your identity before processing your request.

We will not discriminate against you for exercising any of your privacy rights.

Additional disclosures for California residents

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with additional rights regarding your personal information.

Categories of personal information collected: As described in the "What we collect" section above, we collect identifiers (name, email), commercial information (billing records), internet/electronic network activity (usage data, device data), and professional information (workplace/workspace context).

Business purpose for collection: All personal information is collected and used solely for the purposes described in this policy — operating and improving the Amendy service, processing payments, ensuring security, and communicating with you.

Sale or sharing of personal information: We do not sell your personal information. We do not share your personal information for cross-context behavioral advertising purposes. We have not sold or shared personal information of any consumer in the preceding 12 months.

Your CCPA rights: In addition to the rights listed above, California residents have the right to: (a) know what personal information is collected, used, and disclosed; (b) request deletion of personal information; (c) opt out of the sale or sharing of personal information (not applicable, as we do not sell or share); and (d) non-discrimination for exercising CCPA rights.

To submit a CCPA request, contact us at [email protected]. You may also designate an authorized agent to submit a request on your behalf, provided the agent presents written authorization signed by you.

Children's privacy

Amendy is designed for use by businesses and professionals. The service is not directed at individuals under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that data promptly. If you believe a child under 16 has provided us with personal data, please contact us at [email protected].

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this page.
• Notify active users by email at least 30 days before the changes take effect.
• Where required by law, obtain your consent to material changes before they take effect.

Your continued use of the service after the effective date of any updated policy constitutes acceptance of the changes. We encourage you to review this policy periodically.

Acceptance of terms

These Terms of Service ("Terms") constitute a legally binding agreement between you (either an individual or the entity you represent) and Amendy AI LLC ("Amendy," "we," "us," or "our") governing your access to and use of the Amendy platform, website, and related services (collectively, the "Service").

By creating an account, accessing the Service, or clicking "I agree" (or similar affirmation), you agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you are entering into these Terms on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity, and "you" refers to both you individually and that entity.

If you do not agree with these Terms, you must not access or use the Service.

Eligibility

To use the Service, you must: (a) be at least 18 years of age or the age of legal majority in your jurisdiction, whichever is greater; (b) have the legal capacity and authority to enter into a binding agreement; and (c) not be prohibited from using the Service under applicable law.

The Service is designed for business and professional use. By using the Service, you represent that you are using it in a professional or commercial capacity.

The service

Amendy provides workflow capture and extraction tools that process email threads and meeting audio to produce structured action items, decisions, and follow-ups. The Service operates only on communications where an authorized user has explicitly included [email protected].

We reserve the right to modify, update, suspend, or discontinue any part of the Service (or the Service in its entirety) at any time, with or without notice. We will make commercially reasonable efforts to provide advance notice of material changes or discontinuation where practicable. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

The Service is provided on an "as available" basis. We do not guarantee uninterrupted or error-free operation. Scheduled and unscheduled maintenance, infrastructure issues, third-party service outages, and other factors may affect availability.

Accounts & access

To use the Service, you must create an account and provide accurate, complete, and current information. You agree to update your account information promptly if it changes.

You are solely responsible for: (a) maintaining the confidentiality of your account credentials (including passwords and API keys); (b) all activity that occurs under your account; and (c) notifying us immediately at [email protected] if you become aware of any unauthorized use of your account or any other breach of security.

Each licensed seat is intended for use by a single named individual and may not be shared, transferred, or used by more than one person. We reserve the right to suspend or terminate accounts that we reasonably believe are being shared or misused.

Workspace administrator responsibilities

If you are a workspace administrator, you accept additional responsibilities on behalf of your organization:

• You are responsible for managing user access within your workspace, including adding users, removing users, and ensuring that only authorized individuals hold licensed seats.
• You are responsible for ensuring that your organization's use of the Service complies with all applicable laws and internal policies, including data protection and privacy laws, and laws governing the recording of meetings or interception of communications.
• You are responsible for informing members of your workspace about the use of Amendy, including that meeting audio may be captured and processed when [email protected] is added to a meeting invite.
• You are the primary point of contact for billing, account management, and data requests on behalf of your workspace.

Subscriptions & billing

Subscription plans. Access to certain features of the Service requires a paid subscription. Subscription plans, pricing, features, and usage limits are described on our pricing page and may be updated from time to time. We will notify you of any pricing changes at least 30 days before they take effect on your next billing cycle.

Billing. Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on your selected plan). All fees are quoted and payable in U.S. dollars unless otherwise specified. Payment is processed through Stripe. By providing payment information, you authorize us (via Stripe) to charge the applicable fees to your designated payment method.

Automatic renewal. Your subscription will automatically renew at the end of each billing cycle unless you cancel before the renewal date. Cancellation takes effect at the end of the current billing period — you will retain access to the Service through the remainder of the period you have already paid for.

Refunds. Fees are non-refundable except where required by applicable law. If you believe you have been billed in error, contact us at [email protected] within 30 days of the charge.

Taxes. All fees are exclusive of applicable taxes (including sales tax, VAT, and GST). You are responsible for paying any taxes associated with your use of the Service, except for taxes based on Amendy's net income.

Late payments and suspension. If payment fails or is past due, we may suspend access to the Service after providing reasonable notice and an opportunity to cure. We reserve the right to charge interest on overdue amounts at the lesser of 1.5% per month or the maximum rate permitted by applicable law.

Free trial

We may offer a free trial period at our discretion. During the trial, you will have access to specified features of the Service at no charge. At the end of the trial period, your access to trial features will terminate unless you subscribe to a paid plan.

We reserve the right to modify, limit, or discontinue free trial offers at any time. Free trials are limited to one per person and one per workspace. We reserve the right to revoke trial access if we reasonably determine that trial terms are being abused (e.g., creating multiple accounts to extend a trial).

Acceptable use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Service to process communications without the consent of the relevant parties where consent is required by applicable law (including, without limitation, laws governing wiretapping, electronic surveillance, or recording of communications).
• Attempt to circumvent, disable, or interfere with authorization controls, intake gates, rate limiting, or any other security features of the Service.
• Submit, process, or attempt to process communications from or on behalf of individuals who are not authorized Amendy users under a valid licensed seat.
• Reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code, algorithms, or underlying structure of the Service or any part thereof.
• Use the Service to store, transmit, or process content that is illegal, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.
• Use the Service for competitive analysis, benchmarking, or to build a competing product or service.
• Interfere with or disrupt the integrity, performance, or availability of the Service or its underlying infrastructure.
• Attempt to gain unauthorized access to any other user's account, workspace, or data.
• Use automated means (bots, scrapers, crawlers) to access the Service, except as expressly authorized by Amendy in writing.
• Sublicense, resell, lease, or otherwise distribute access to the Service to any third party without our prior written consent.

Violation of these acceptable use terms may result in immediate suspension or termination of your account, at our sole discretion, with or without notice.

Third-party platforms

The Service integrates with third-party platforms including Zoom and Microsoft Teams. Your use of these platforms is governed by their respective terms of service and privacy policies. Amendy is not responsible for the availability, functionality, security, or privacy practices of any third-party platform.

By enabling an integration, you authorize Amendy to access and interact with the third-party platform to the extent necessary to provide the Service (e.g., joining a Zoom meeting when [email protected] is invited). You represent that you have the authority to enable such integrations within your organization.

We reserve the right to add, modify, or remove third-party integrations at any time.

Intellectual property

Our intellectual property. The Amendy Service, including all software, source code, algorithms, models, user interfaces, designs, documentation, trademarks, logos, and trade names, is the exclusive property of Amendy AI LLC and is protected by copyright, trademark, trade secret, and other intellectual property laws. These Terms do not grant you any right, title, or interest in or to the Service, except for the limited right to use the Service in accordance with these Terms.

Your content. You retain all rights, title, and interest in and to the content you provide to the Service, including the email threads and meeting audio you submit for processing ("Your Content"). Amendy claims no ownership over Your Content or the structured outputs generated from it.

License grant to Amendy. By submitting Your Content to the Service, you grant Amendy a limited, non-exclusive, worldwide, royalty-free license to process, analyze, and transform Your Content solely for the purpose of providing and improving the Service. This license terminates when Your Content is deleted from our systems (which, for raw communication content, occurs immediately after extraction processing is complete).

Feedback. If you provide suggestions, ideas, or feedback about the Service ("Feedback"), you grant Amendy a perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate that Feedback into the Service without obligation or compensation to you.

Confidentiality

Each party acknowledges that it may receive confidential information of the other party in connection with these Terms and the Service. "Confidential Information" means any non-public information disclosed by one party to the other that is designated as confidential or that the receiving party should reasonably understand to be confidential given the nature of the information and the circumstances of disclosure.

Each party agrees to: (a) hold Confidential Information in confidence using the same degree of care it uses to protect its own confidential information (but no less than reasonable care); (b) not disclose Confidential Information to any third party except as authorized under these Terms or with the disclosing party's prior written consent; and (c) use Confidential Information only for the purposes contemplated by these Terms.

Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed by the receiving party without reference to the Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided the receiving party gives prompt notice where legally permitted.

Indemnification

Your indemnification of Amendy. You agree to indemnify, defend, and hold harmless Amendy AI LLC, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any applicable law or regulation; (d) Your Content or any data you submit to the Service; or (e) your infringement of any third party's intellectual property or other rights.

Amendy's indemnification of you. Amendy agrees to indemnify, defend, and hold harmless you from and against any third-party claim that the Service, as provided by Amendy and used in accordance with these Terms, infringes that third party's intellectual property rights, provided that you: (a) promptly notify Amendy of the claim; (b) grant Amendy sole control over the defense and settlement; and (c) provide reasonable cooperation at Amendy's expense. This indemnity does not cover claims arising from: (i) your modification of the Service; (ii) your combination of the Service with other products not provided by Amendy; or (iii) your use of the Service in violation of these Terms.

Disclaimer of warranties

To the maximum extent permitted by applicable law, Amendy AI LLC expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising from course of dealing, usage, or trade practice.

Without limiting the foregoing, Amendy does not warrant that: (a) the Service will meet your specific requirements or expectations; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the structured outputs generated by the Service will be accurate, complete, or reliable; (d) any errors or defects in the Service will be corrected; or (e) the Service will be compatible with any specific hardware, software, or network configuration.

You acknowledge that the Service uses artificial intelligence and natural language processing to generate structured outputs, and that such outputs may contain errors, omissions, or inaccuracies. You are responsible for reviewing and verifying all structured outputs before relying on them for any business decision or action.

Limitation of liability

Exclusion of consequential damages. To the maximum extent permitted by applicable law, in no event shall Amendy AI LLC, its officers, directors, employees, agents, or affiliates be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenue, data, business opportunities, goodwill, or anticipated savings, whether incurred directly or indirectly, and whether based on warranty, contract, tort (including negligence), strict liability, or any other legal theory, even if Amendy has been advised of the possibility of such damages.

Aggregate liability cap. To the maximum extent permitted by applicable law, Amendy's total cumulative liability arising out of or relating to these Terms, the Service, or any related matter shall not exceed the greater of: (a) the total fees you actually paid to Amendy during the twelve (12) month period immediately preceding the event giving rise to the claim; or (b) one hundred U.S. dollars ($100).

Basis of the bargain. The limitations of liability in this section reflect a reasonable allocation of risk between the parties and form an essential basis of the bargain between you and Amendy. Amendy would not be able to provide the Service on an economically reasonable basis without these limitations.

Exceptions. Nothing in these Terms excludes or limits liability for: (a) death or personal injury caused by negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be excluded or limited by applicable law.

Termination

Termination by you. You may terminate your account at any time by canceling your subscription through the workspace settings panel or by contacting us at [email protected]. Cancellation takes effect at the end of your current billing period. You will retain access to the Service for the remainder of the period you have already paid for.

Termination by Amendy. We may suspend or terminate your access to the Service immediately and without prior notice if: (a) you breach these Terms (including the acceptable use provisions); (b) your payment is past due for more than 15 days after notice; (c) we are required to do so by law or legal process; or (d) we reasonably determine that your continued use poses a security risk to the Service or other users.

Effect of termination. Upon termination: (a) your right to access and use the Service ceases immediately (or at the end of your billing period for voluntary cancellation); (b) we will delete your data in accordance with our Privacy Policy, including deletion of all structured outputs, metadata, and account information within 30 days, except where retention is required by law; (c) any outstanding fees owed at the time of termination remain payable.

Survival. The following sections survive termination of these Terms: Intellectual Property, Confidentiality, Indemnification, Disclaimer of Warranties, Limitation of Liability, Dispute Resolution, Governing Law, and General Provisions.

Dispute resolution

Informal resolution. Before initiating any formal dispute proceeding, you agree to first contact us at [email protected] and attempt to resolve the dispute informally for at least 30 days. Most disputes can be resolved through good-faith negotiation.

Binding arbitration. If the dispute is not resolved informally within 30 days, either party may elect to resolve the dispute through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration will be conducted by a single arbitrator, in English, and will take place in the State of Florida, United States (or at a location mutually agreed upon by the parties, including via videoconference).

Class action waiver. You agree that any dispute resolution proceeding will be conducted only on an individual basis, and not as a class, consolidated, or representative action. If for any reason a claim proceeds in court rather than arbitration, both parties waive the right to a jury trial.

Exceptions. Either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights or the unauthorized use or disclosure of Confidential Information, without the requirement of posting a bond or proving actual damages.

Small claims. Notwithstanding the arbitration agreement above, either party may bring an individual action in small claims court for disputes within that court's jurisdictional limits.

Governing law

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of laws principles. To the extent that arbitration does not apply, the exclusive jurisdiction and venue for any litigation shall be the state and federal courts located in Miami-Dade County, Florida, and both parties consent to the personal jurisdiction of those courts.

General provisions

Entire agreement. These Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Amendy regarding the Service and supersede all prior or contemporaneous agreements, representations, and understandings, whether written or oral.

Severability. If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the parties' original intent.

Waiver. The failure of either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by the waiving party.

Assignment. You may not assign or transfer these Terms or any rights or obligations hereunder without Amendy's prior written consent. Amendy may assign these Terms without restriction, including in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets. Any attempted assignment in violation of this section is void.

Force majeure. Neither party shall be liable for any delay or failure to perform its obligations under these Terms (other than payment obligations) to the extent such delay or failure is caused by events beyond the party's reasonable control, including but not limited to natural disasters, war, terrorism, labor disputes, government actions, internet or telecommunications failures, or pandemics.

Notices. Amendy may provide notices to you via email to the address associated with your account or by posting notices within the Service. Notices from you to Amendy must be sent to the contact addresses listed below. Notices are deemed received when sent by email (upon confirmed delivery) or when posted within the Service.

No third-party beneficiaries. These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

Headings. Section headings are for convenience only and do not affect the interpretation of these Terms.

Export compliance. You agree to comply with all applicable export control and trade sanctions laws and regulations in connection with your use of the Service. You may not access or use the Service from any country or territory subject to comprehensive U.S. sanctions, or if you are listed on any U.S. government restricted party list.

Government use. If you are a U.S. government entity or using the Service on behalf of the U.S. government, the Service is provided as "commercial computer software" and "commercial computer software documentation" under FAR 12.212 and DFARS 227.7202, and use, duplication, and disclosure are subject to these Terms.

Changes to these terms

We may update these Terms from time to time. When we make material changes, we will: (a) update the "Last updated" date at the top of this page; (b) notify you by email at least 30 days before the changes take effect; and (c) where required by law, obtain your consent to the material changes.

Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance of the changes. If you do not agree with the updated Terms, you must stop using the Service before the effective date and cancel your account.<